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IVR ( Interactive Voice Response )

NormInfotech launches IVR (Interactive voice response). It allows a computer to interact with human. IVR boost your business and put a positive response on your customers. IVR enables sales, support and marketing team to build their own Cloud Infrastructure in minutes. IVR system brings beauty in your business and creates a positive image in market. Greet your costumers with a well professionally recorded welcome voice message. Build an image of a large company.

Hosted IVR Features

We provide a web based automated Virtual Receptionist / Hosted IVR system that initiates automatically with our user friendly & powerful platform makes IVR easy than ever.

Welcome Message

You will use customised welcome message for your clients as per your requirement. It will give a great experience to your customers.

Intelligent Call Routing

Intelligent call routing gives you the flexibility to route calls according to your business needs, making sure the right steps can respond wherever they are.

Voice Mail

Every call is important. You will get real time notification of all the calls which are missed, through Emails . You will never miss any call with our service.

Multiple Extensions

We will provide multiple extensions on a single IVR number , due to this you will get more results. IVR improves your business & customer satisfaction.